General Terms of Service

By accessing finhub.cloud, users consent to these General Terms and the Privacy Policy. Users should review both documents before proceeding. Disagreement with any of these terms means the user should not utilise the website or services.

These terms govern both registered and unregistered website users, establishing the relationship between users and FinHub regarding website usage and service requests.

Using the website includes visiting, browsing, clicking links, uploading information, creating documents, and contacting FinHub for services.

Provider entities

• FINHUB EAD (Bulgaria) — serves Eastern / Central European regions
• FINHUB D-A-CH GmbH (Germany) — serves Western / Southern European regions
• FINHUB USA LLC (Delaware) — serves the Americas
• FINHUB Tech UK Ltd. (UK) — serves Nordic / UK regions
• FINHUB Middle East and Africa Teknoloji Ticaret Anonim Sirketi (Turkey) — serves Middle East / Africa
• FINHUB APAC PTE. Ltd. (Singapore) — serves Asia-Pacific

Key terms include Username (unique identifier), Password (access combination), Website (published pages), Services (business offerings), and Server (data-processing infrastructure).

Relations between FinHub and its users follow these conditions. User registration indicates familiarity with and acceptance of these terms. Clicking website elements constitutes electronic acceptance. Disputes may be escalated to local Consumer Protection Commissions.

The website is publicly accessible; registered users gain access to exclusive content. Personal data is handled in accordance with the Privacy Policy and applicable legal requirements.

Users must keep usernames and passwords confidential and secure. Users bear responsibility for all activity on their account. FinHub may restrict access for reasons outside its control without liability.

Currency determination by jurisdiction

• Bulgaria — BGN
• Germany — EUR
• United States — USD
• United Kingdom — GBP
• Turkey — TRY
• Singapore — SGD

For cross-border transactions, EUR applies within Europe and USD applies elsewhere.

The price stated at the time of order is binding. FinHub reserves the right to change prices. Accepted payment methods include debit/credit cards, PayPal, ePay, EasyPay, and cash on delivery (advance payment is required except for cash on delivery).

Service performance depends on the specific nature of the service requested.

Information on the website should not be considered legal advice; users should consult a lawyer. The website provides general information, and its practical application depends on individual circumstances beyond FinHub's control.

"The information may contain errors and malfunctions, although the provider strives to keep it up to date."

FinHub assumes no responsibility for content errors, system malfunctions, or user errors. Interruption of website access — planned or accidental — incurs no liability.

FinHub may refuse services if users withhold necessary information. Inaccurate user-provided information absolves FinHub of liability for incomplete service performance.

FinHub accepts liability only for culpable failures of its obligations, with maximum liability capped at the service fees paid.

FinHub may modify the website without notification or liability. Services may be added, removed, changed, or updated at FinHub's discretion.

Users must use the website lawfully and in accordance with these General Terms, and bear responsibility for any illegal conduct.

Users may not redistribute website content, information, or technology for commercial or non-commercial purposes, and may not disrupt the functioning of the website.

FinHub guarantees that its services comply with applicable legal requirements.

Force majeure events (natural disasters, strikes, wars, embargoes, etc.) suspend FinHub's obligations. Within 30 working days of such an event, FinHub will contact users regarding delivery, payment, and complaint adjustments.

Email: support@finhub.cloud
Phone: +44 1618 020051 (9:30–16:30, weekdays only)

Email contact is recommended for documentation purposes. Users must notify FinHub of any change of email address.

FinHub may update these General Terms without notice. Continued use of the website after an update indicates acceptance of the revised terms.

Applicable governing law depends on the contracting FinHub entity and the user's jurisdiction

• FINHUB EAD — law of the Republic of Bulgaria
• FINHUB D-A-CH GmbH — law of the Federal Republic of Germany
• FINHUB USA LLC — law of the State of Delaware
• FINHUB Tech UK Ltd. — law of the United Kingdom
• FINHUB Middle East and Africa Teknoloji Ticaret Anonim Sirketi — law of the Republic of Turkey
• FINHUB APAC PTE. Ltd. — law of the Republic of Singapore

The invalidity of any individual provision does not invalidate the remaining terms. Disputes will first proceed through negotiation; unresolved disputes will be settled by the courts under the applicable law.